Telecom

Website: www.telecom.co.nz

Facebook Page: www.facebook.com/TelecomNZ

Phone: 0800 800 123

Overseas Phone: +64 3 374 0253

Telecom Plans

Plan Name Type Data Price
30GB Everyday Local Calling Phone & Broadband 30 GB $75/mo
50GB Everyday Local Calling Phone & Broadband 50 GB $85/mo
50GB Everyday National Calling Phone & Broadband 50 GB $99/mo
150GB Everyday Local Calling Phone & Broadband 150 GB $99/mo
500GB Everyday Local Calling Phone & Broadband 500 GB $119/mo

Telecom Review

Score Total Comment
Reliability: 0
Speed: 3
Support: 0
Value: 0
0.8/5 Spark are the WORST company I have ever had the displeasure of dealing with. They have appalling lack of responsibility and customer care. They expect me to do their job for them and make promises and comfirm things they then take back. They shouldn't offer services if they can't sort them out. Would never reccomend to anyone. Worst experience ever and still ongoing.
Reliability: 0
Speed: 1
Support: 0
Value: 0
0.3/5
Reliability: 5
Speed: 5
Support: 5
Value: 5
5.0/5 Hi! I cannot praise Spark enough for their service, customer care AND PROMPT RESPONSE. I'm a new customer this year and mate, they are the 'bomb'.. I would have no hesitation in recommending them to my mates, family and colleagues. all the best Spark!
Reliability: 5
Speed: 5
Support: 5
Value: 5
5.0/5 Hi! I cannot praise Spark enough for their service, customer care AND PROMPT RESPONSE. I\'m a new customer this year and mate, they are the \'bomb\'.. I would have no hesitation in recommending them to my mates, family and colleagues. \r\nall the best Spark!
Reliability: 0
Speed: 0
Support: 0
Value: 0
0.0/5 Spark NZ – What a bunch of incompetent, lacklustre bunch if crap they are.. After 4 weeks of waiting, 15 follow up calls, hours of being on hold, transferred to various departments, repeating the story over and over, broken promises, missed deadlines, I cancelled my connection before it even started. Spark weren't even able to setup a home phone connection let alone an internet connection, I mean how long have they been in the telecommunications and they still can’t provision a phone line within three weeks, then they start the blame game but at the end of the day they are the service provider so the buck stops with them. Spark’s Communication (ironically) was non-existent, no emails, no follow up calls nada, the only email we got from them was after I requested it because they decided change our number. Do yourself a favour don’t bother even trying to use their service you will just waste your time and end up with nothing. All good though I have let me feet do the talking and moved to another provider.

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